Buyer FAQ
Commercial questions to resolve before sampling.
What is the MOQ for fully custom mahjong sets?
Fully custom production starts from 200 sets. Small custom projects can be reviewed when the buyer accepts a higher unit cost.
Can I order ready-stock sets in a small quantity?
Yes. Ready-stock sets can be ordered in any quantity, including samples and retail test orders. Browse the numbered public references, then use the SKU to confirm current stock and exact specifications.
Which tile counts do you support?
We support 160-tile and 166-tile U.S.-market projects, plus buyer-specified configurations after feasibility review.
What should I send for a quote?
Send the product type, quantity, tile count or mat size, artwork status, packaging needs, delivery country or ZIP code, and target timing.
Can you support private label packaging?
Yes. Options can include bags, cases, rigid boxes, inserts, sleeves, labels, and carton marks, subject to project review.
How is quality reviewed before shipment?
Checkpoints can cover approved artwork, dimensions, finish, print clarity, assembly, set completeness, packaging fit, carton marks, and agreed pre-shipment evidence.
Can I place the order through Alibaba Trade Assurance?
Trade Assurance support is available for qualified B2B orders. Request the correct order route during quoting.
Do you ship outside the United States?
Yes. Global shipping can be reviewed based on destination, order size, pack-out, and preferred transport method.